Solutions / 02 — Agentic Workflows

Workflows that
finish the job.

Multi-step automation that calls real tools, follows your policies, asks for approval where it matters, and leaves a clean audit trail. Designed to replace runbooks, not just demos.

Plan a workflow See backend

Patterns we ship

Practical workflows, not parlor tricks.

The patterns that show up again and again. Each one balances autonomy with the human checks that make it trustworthy.

01 / 03

Tool orchestration

Agents that call APIs, run internal tools, and coordinate multiple steps with retries, idempotency, and the kind of error handling that doesn't lose data when something flakes.

02 / 03

Approval gates

Human-in-the-loop controls for the steps where a mistake is expensive: payments, outbound messaging, account changes, production deploys. Everything else can run unattended.

03 / 03

Observability & audit

Every step traced — inputs, tool calls, outputs, decisions. So you can review what happened, prove what happened, and improve the next run.

Where they fit

Workflows that earn their keep.

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Lead-to-CRM enrichment

Validate, enrich, score, route — and only ping a human when something genuinely needs judgement.

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Document & data ops

Extract, classify, reconcile, and file — across PDFs, spreadsheets, ERPs, and the inbox where it all hides.

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Triage & routing

Inbound tickets, alerts, or signals classified, contextualised, and sent to the right place with everything the responder needs.

Common questions

Asked before every workflow build.

What is an agentic workflow?
Multi-step automation where an AI agent plans and executes work using real tools — reading data, calling APIs, drafting outputs — inside guardrails, with approvals on sensitive steps and an audit trail of every action.
How is an agentic workflow different from Zapier or RPA?
Trigger-action automation follows a fixed recipe and breaks when reality deviates. An agentic workflow reasons about each case, handles exceptions, asks for approval where policy requires it, and records why it did what it did.
Do humans stay in the loop?
Wherever it matters. Steps where a mistake is expensive — payments, outbound messaging, account changes — are gated behind human approvals; everything else can run unattended.
How long does it take to automate a workflow?
A scoped pilot typically takes 2–3 weeks. Production-ready workflows with integrations, approvals, and observability take 6–10 weeks depending on how many systems are involved.

Next step

Got a runbook nobody wants to follow?

Send it. We'll come back with the version that runs itself — and the bits where a human still has to sign off.

Start a project