Solutions / 02 — Agentic Workflows
Workflows that
finish the job.
Patterns we ship
Practical workflows, not parlor tricks.
The patterns that show up again and again. Each one balances autonomy with the human checks that make it trustworthy.
Tool orchestration
Agents that call APIs, run internal tools, and coordinate multiple steps with retries, idempotency, and the kind of error handling that doesn't lose data when something flakes.
Approval gates
Human-in-the-loop controls for the steps where a mistake is expensive: payments, outbound messaging, account changes, production deploys. Everything else can run unattended.
Observability & audit
Every step traced — inputs, tool calls, outputs, decisions. So you can review what happened, prove what happened, and improve the next run.
Where they fit
Workflows that earn their keep.
Lead-to-CRM enrichment
Validate, enrich, score, route — and only ping a human when something genuinely needs judgement.
Document & data ops
Extract, classify, reconcile, and file — across PDFs, spreadsheets, ERPs, and the inbox where it all hides.
Triage & routing
Inbound tickets, alerts, or signals classified, contextualised, and sent to the right place with everything the responder needs.
Next step
Got a runbook nobody wants to follow?
Send it. We'll come back with the version that runs itself — and the bits where a human still has to sign off.