Solutions / 01 — AI Agents
Agents that act,
not just answer.
What we build
Three shapes of agent, customised.
Every agent is shaped around your data, your tools, and your tolerance for risk. These are the patterns that show up most often.
Customer-facing agents
Support agents that answer from your docs, resolve common cases end-to-end, and escalate to humans with full context. Plugs into Zendesk, Freshdesk, Intercom, or a custom inbox — without losing the audit trail.
Internal ops agents
Agents that run the unglamorous workflows: approvals, reconciliation, document processing, internal request handling. Built to work alongside your team, not around them.
Guardrails & evals
Hallucinations are reduced with grounded retrieval, tool constraints, output validation, and an evaluation suite built from your real cases — so you can ship a change without crossing your fingers.
What you get
A working system. Not a deck.
Working agent in production
Deployed to your environment — your cloud, your keys, your data — with clean logs, traces, and a kill switch.
Eval suite & runbook
Tests built from real cases so future changes are graded honestly. Plus the runbook your on-call will actually use.
Clean handover
Code you can read, infra you own, and as much support as you want afterwards. We don't rent you our maintenance forever.
Next step
Have a workflow you'd like an agent for?
Send the rough version. We'll turn it into a scoped pilot — fixed price, written plan, two business days.