Solutions / 01 — AI Agents

Agents that act,
not just answer.

We build custom AI agents that resolve real tickets, run real workflows, and integrate cleanly with your existing tools — wrapped in guardrails and evals so you can actually trust the output.

What we build

Three shapes of agent, customised.

Every agent is shaped around your data, your tools, and your tolerance for risk. These are the patterns that show up most often.

01 / 03

Customer-facing agents

Support agents that answer from your docs, resolve common cases end-to-end, and escalate to humans with full context. Plugs into Zendesk, Freshdesk, Intercom, or a custom inbox — without losing the audit trail.

02 / 03

Internal ops agents

Agents that run the unglamorous workflows: approvals, reconciliation, document processing, internal request handling. Built to work alongside your team, not around them.

03 / 03

Guardrails & evals

Hallucinations are reduced with grounded retrieval, tool constraints, output validation, and an evaluation suite built from your real cases — so you can ship a change without crossing your fingers.

What you get

A working system. Not a deck.

Working agent in production

Deployed to your environment — your cloud, your keys, your data — with clean logs, traces, and a kill switch.

Eval suite & runbook

Tests built from real cases so future changes are graded honestly. Plus the runbook your on-call will actually use.

Clean handover

Code you can read, infra you own, and as much support as you want afterwards. We don't rent you our maintenance forever.

Next step

Have a workflow you'd like an agent for?

Send the rough version. We'll turn it into a scoped pilot — fixed price, written plan, two business days.