Terms of Service

1. Introduction

Welcome to Vyan Labs. These Terms of Service ("Terms") govern your use of vyanlabs.in (the "Service") and any related services offered by Vyan Labs ("we," "our," or "us"). By accessing or using the Service, you agree to be bound by these Terms.

2. Communications

By providing your contact information, you agree to receive newsletters, marketing or promotional materials, and other information we may send. You may opt out at any time by following the unsubscribe link or instructions in any email we send.

3. Services

Vyan Labs provides custom software development and SaaS products, including but not limited to:

• AI agents and agentic workflows
• Backend systems for AI products (FastAPI, Postgres, integrations, observability)
• RAG and knowledge systems
• Realtime voice agents
• Custom software development and consulting

4. Purchases

If you wish to purchase any product or service through the Service, you may be asked to provide information such as your name, email, phone number, address, and payment information.

5. Availability, errors, and inaccuracies

We continually update our offerings. Information on the Service may contain errors, inaccuracies, or be incomplete. Products or services may be mispriced, described inaccurately, or unavailable.

6. Intellectual property

The Service and its original content, features, and functionality are and will remain the exclusive property of Vyan Labs and its licensors, protected by copyright, trademark, and other laws of India and other jurisdictions.

7. User content

Where the Service allows you to post or share content, you grant us the right to use, modify, publicly perform, publicly display, reproduce, and distribute such content on and through the Service.

8. Links to other websites

The Service may contain links to third-party websites or services that are not owned or controlled by Vyan Labs. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

9. Termination

We may terminate or suspend access to the Service immediately, without prior notice or liability, for any reason — including a breach of the Terms. Provisions that by their nature should survive termination will do so.

10. Indemnification

You agree to defend, indemnify, and hold harmless Vyan Labs and its licensees, licensors, employees, contractors, agents, officers, and directors from any claims, damages, obligations, losses, liabilities, costs, or expenses arising from your use of the Service.

11. Limitation of liability

To the maximum extent permitted by law, Vyan Labs and its directors, employees, partners, agents, suppliers, or affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, use, goodwill, or other intangible losses — arising from your use of, or inability to use, the Service.

12. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, express or implied.

13. Governing law

These Terms are governed by the laws of India, without regard to conflict of law provisions. If any provision is held invalid or unenforceable, the remaining provisions remain in effect.

14. Changes to terms

We may modify or replace these Terms at our sole discretion. By continuing to use the Service after revisions become effective, you agree to the revised terms.

15. Contact us

If you have questions about these Terms, contact us by email at support@vyanlabs.in or via our contact page.